1/16/2024 0 Comments One sleeve sparkly dressPlease make sure you retain your proof of return. Please ensure all returns are accompanied with a returns note. All returns will be dealt with within a 14 day period, please allow a further 7 working days for refunds to appear back into your account. If you opt for a refund, we will process the full transaction amount (excluding delivery charge) minus £2.50 handling charge. Simply package up your items, stick on the label and drop it off at your local post office. Shoes must be tried on indoors and must not show any signs on wear.Īll UK orders include an easy-peel returns label. Grooming products, pierced jewellery, perfume (where the cellophane packaging has been removed) underwear or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. All items but be returned with the tags still attached. Please take extra care when trying on your new purchases, as unfortunately we can’t refund or exchange any items that are marked with make-up, fake tan or body lotions etc. Should you return your item after this timeframe, you will only be eligible for an exchange or customer credit.įaulty items can be returned up to 6 months after purchase. Want to return your order? No problem! You can return your items to us within 14 days for a full refund (excluding delivery charge). A refund will be given if any monies have been paid. We reserve the right to cancel any order which is logistically too complicated to deliver and will treat this order as a cancelled order. (The only exception for this is if a non-tracked service is chosen for USA/Australia - if this is chosen In The Style cannot be held responsible for missing parcels) If a signature cannot be obtained by our chosen delivery company then a calling card will be left and the item/s will be returned to the depot, from which you will need to arrange for a re-delivery. We will then inspect the damage and have a replacement sent to you straight away.Īll deliveries will require a signature from someone at the customer’s property. there is visible damage to either the goods or packaging we ask that you refuse delivery and request it be sent back to us. In the event the order arrives damaged i.e. In the event you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by telephone or email as quickly as possible to notify you - you are entitled to cancel the order at this stage should the delayed delivery be inconvenient.Īll orders will be delivered by a courier service and can be delivered up until 10pm. For reasons beyond our control this may on occasions be longer. We aim to deliver all orders within specified delivery times. Please note this service includes will include Southern and Northern Ireland postcodes. Repulic of Ireland Next Day - Orders must be placed before 3pm Monday - Friday. Please note this service includes all custom duties paid before order is delivered, so there will be no additional charge. USA Priority - Orders must be placed before 3pm Monday - Friday. NB: UAE - UAE orders must include a PO BOX to enable our carrier to successfully delivery. Worldwide Zone 1 Includes - Canada, Israel, Saudi Arabia, UAE, China, Japan, New Zealand, Singapore, South Korea, Taiwan. Priority Western Europe Includes - Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland. Please Note: Prices may vary due to currency conversion rates. *Promotional delivery prices require a minimum spend of £15 **If you are not available to accept delivery, the courier will attempt to leave your parcel with a neighbour ***Please note: Next Working Day Delivery, Saturday and Sunday delivery excludes the following postcodes AB, BT, DD, EH, FK, GR, GY, H, HS, IM, IV, JE, KA, KW, KY, PA, PH, PO, TR and ZE (Monday - Saturday) £4.99 - Next Working Day Delivery - (UK Mainland Only, Must order before 10pm Monday-Friday, or 4pm on Sunday to recieve Monday) £4.99 - Saturday Delivery - (UK Mainland Only, Must order before 10pm Friday) £5.99 - Sunday Delivery - (UK Mainland Only, Must order before 4pm Saturday) Free UK Shipping Over £60 applies to basket value after discounts. £3.99 - Standard 3 - 7 Working Day Delivery - Royal Mail tracked & signed for service.
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